(KLA) Handbook

Late Pick-up Fee A fee will be charged for any time that your child is present after your child is scheduled to be picked up. The fee is $1.00 per minute per child after scheduled closing. Vacation Vouchers When your family plans a vacation, you may be able to take advantage of the Center’s vacation vouchers. Vouchers are provided to credit the contracted tuition amount for up to three weeks per year and are available to only use in weekly increments. Our fiscal year is from July to June. We recommend using these during Thanksgiving, Christmas, New Year’s, Spring Breaks and the 4 th of July holiday weeks. Vouchers must be turned in two weeks in advance to the KLA box. Grievance Policy Kingdom Laerning Academy wants to talk with you about problems and help resolve issues. If you have a disagreement with or a concern about a staff member, we ask that you discuss your concerns directly (and constructively) with the individual(s) involved. If you do not feel the problem was resolved, please set up a conference with the Director. If the Director is unable to resolve the issue to your satisfaction, she may refer you to Pastor Schan Willis or Minister Damion Abrams, the Executive Director, and then to the KLA Board of Directors, if necessary. Kingdom Family Learning Center Church believes the Bible commands any disputes between Christians and/or the church should be resolved in private or within the Christian church, and that the Bible prohibits Christians from bringing civil lawsuits in the event of such a dispute (1 Corinthians 6:1-8, Matthew 5:23-24, Matthew 18:15-20). If there is still no resolution, the problem will be submitted to Apostle Gary Carter, Jr. Senior Pastor If you have concerns with the Center’s policies and procedures, please feel free to write down your concerns and schedule a time to speak with the Director. If you do not feel that the problem has been adequately resolved, you can then submit your concerns to Pastor Schan Willis or Minister Damion Abrams,, and then to the KLA Board of Directors. We expect all persons involved to maintain ethical conduct at all times.